Sprachgewandt – Institut für Sprache und Kultur

Franziska Becker & Heike Baumgärtel

 

General terms and conditions

 

General terms and conditions

 

1. General Requirements

Course participants must be at least 18 years of age.

 

2. Participation / Enrollment con fi rmation

2.1. After enrolling in the course, the participant is sent confirmation of enrollment in the selected

course. With receipt of the enrollment confirmation by the participant, the contract takes effect.

 

2.2. An invoice is forwarded with the enrollment confirmation, informing the participant of the payable

course fees indicating the payment deadline. As soon as the course fee has been credited to the account of Sprachgewandt - Institut für Sprache und Kultur (hereinafter referred to as "Institute"), the course participant will be sent a confirmation of payment. This guarantees the place in the booked course.

 

2.3. In principle, consumers have a right to cancel. More information on the right to cancel is provided

in the “notice on the right to cancel” at the end of the terms and conditions. If the right to cancel is not

exercised, but the client has not attended in the booked course, the course fee is still due.

 

3. Prices and terms of payment

3.1. The price list for courses in effect at the time of enrollment is an integral part of the contract.

 

3.2. The course fee is payable in full to the account number given on the invoice of the institute at the

payment deadline shown in the invoice. The payment date is defined as the date at which the payment is credited to the institute account specified in the enrollment confirmation. The money transfer must indicate the billing number.

 

3.3. All bank charges related to the payment of the course fee shall be borne by the course participant.

 

3.4. If the institute does not receive full payment of the course fees by the due date, the participant will

no longer be entitled to the services booked. In this case the institute is entitled to make the services available to other interested parties.

 

3.5. In case of non-attendance at the booked course, delayed arrival, early departure or withdrawal

from a course, or any other absences (e.g. due to illness), there is no claim to reimbursement of the course fees.

 

3.6. The following rules apply to individual courses: Cancellation of an already scheduled lesson must

take place no later than 08:00 am on the morning of the corresponding course day. For cancellations made after 08:00 of the planned day of the course, the full course fee of the planned lessons will be charged.

 

3.7. The minimum number of participants for group courses is 4 people. If this number of participants is

not reached, the course can be cancelled. In this case, the tuition fees already paid will be refunded to the

students without deduction. However, the institute can decide to let the course take place despite a lesser number of participants. In this case, the number of units is reduced as follows:

  • one participant - 2 units/day two participants

  • 2.5 units/day

  • 3 participants - 3 units/day

  • with 4 participants, the course will take place with 4 units/day as planned.

4. Changes to course bookings

Rebooking a service (for example change of the course date, change of the day) is only possible if the desired course is offered in the ongoing or subsequent course cycle by the institute and if there is still a place is free in the corresponding course. (For a change of reservation a fee of € 50, - will be due.) In this case, a new contract must be signed with the corresponding teacher.

 

5. Cancellation

5.1. The course participant can cancel the course booking subject to the following conditions.

 

a. In case of cancellation no later than four (4) weeks prior to the start of the course, the institute will withhold an administrative fee of €50. If the course fee has not yet been received by the Institute at the time of withdrawal, the administrative fee is still due.

 

b. In case of cancellation no later than one (1) week prior to the start of the course, the institute will withhold an amount equal to 30% of the course fee, but not less than the administrative fee of €150. If the course fee has not yet been received by the Institute at the time of withdrawal, this management fee is still due. This regulation also applies in the case of a registration shortly before the beginning of the course.

 

c. In case of cancellation no later than one (1) day prior to the start of the course, the teacher will withhold an amount equal to 50% of the course fee, but not less than the administrative fee of €150.If the course fee has not yet been received by the Institute at the time of withdrawal, this management fee is still due. This regulation also applies in the case of a registration shortly before the beginning of the course.

 

d. In case of withdrawal after the start of the course, the teacher will withhold 100% of the course fee. If the

course fee has not yet been credited to the institute's account by the beginning of the course, this amount will be due in full, also in case of non-participation.

 

5.2. The cancellation must be submitted in writing (or by e-mail) to the institute using the contact

addresses indicated in the enrollment confirmation. The cancellation date is defined as the date of receipt of the cancellation declaration at the contact address specified in the enrollment confirmation.

 

6. Course level assignment / class size

6.1. The assignment to a course level is made on the basis of a placement test or a consultation

carried out at the course location.

 

6.2. In all courses, the maximum class size is 10.

 

7. Responsibilities of participants

7.1. It is the responsibility of the course participant to ensure at his/her own expense that his/her stay

in Germany is in compliance with the law and that he/she is in possession of any required entry permit,

residence permit or visa.

 

7.2. It is the sole responsibility of the course participant to take out health insurance and accident,

liability and personal property insurance. The institute assumes no liability in this area.

 

7.3. Participants are obliged to comply with the course rules and house rules applicable to

Sprachgewandt – Institut für Sprache und Kultur.

 

8. Liability of the teacher

8.1. The institute is subject to liability – regardless of the legal cause – only in case of gross negligence

or intent.

 

8.2. Any other contractual or tort claims of the course participant are explicitly precluded.

 

9. Cancellation of classes due to illness or other reasons on the part of the teacher

If the teacher cannot provide the contractually agreed lessons, for illness or other reasons, the institute is responsible to provide a substitute teacher. If this is not possible, the missed class/classes will be rescheduled at a later date, which will be discussed with the students.

 

10. Force majeure

Neither the institute nor the teachers are liable for non-performance of contractual obligations or damages to the extent that they are caused by force majeure, in particular fire, water, storm or other natural events, explosion, strike, war, civil unrest or other reasons outside the sphere of responsibility/influence of the teacher.

 

11. Privacy protection

The institute collects, processes and uses the personal data of the course participant both for the purpose of fulfilling the contract signed with the course participant and as permitted by law and under the terms of any signed declaration of consent in compliance with privacy protection laws. For further details see the separate privacy declaration to which we hereby explicitly refer.

 

12. Applicable law

These terms and conditions and all legal relations between the institute and the course participant are subject to the laws of the Federal Republic of Germany. The place of jurisdiction is Frankfurt am Main, Germany.

 

13. Severance clause

Should sections or individual formulations in these terms and conditions prove invalid or ineffective, this shall have no effect on the remaining sections and their validity. The ineffective provision shall be replaced by the legally admissible provision that most closely approximates the content and economic effect of the ineffective provision.

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Notice of right to cancel and cancellation form

 

Consumers have a right to cancel in accordance with the following conditions. For this purpose, a

consumer is defined as any natural person entering into a transaction for purposes not primarily related

to commercial or self-employed activities:

 

1. Notice of right to cancel

A right of revocation exists only if the binding registration for a language course took place during an

event outside of our business and classrooms or as a distance contract (by telephone, Internet,

WhatsApp, SMS). In this case, you have the right to withdraw from this contract within fourteen days of

the date of conclusion of the contract, without stating a reason. In the case of a binding registration within14 days before the start of the booked language course for a language course, the cancellation period ends on the day before the beginning of the course.

 

There is no right of revocation if

 

a. the registration or the lesson contract took place on your initiative in the rooms of our language school or was completed,

 

b. the registration took place after sending the terms and conditions by e-mail to you and consequently

there was already e-mail correspondence between you and the institute about the modalities of the

course and the payment of the course fee. Likewise, there is no right of withdrawal for the corresponding course after the beginning of the course.

 

c. in case of individual lessons - you gave your express consent in form of an individual appointment for

the individual lessons and the teacher therefore began to provide services (eg in form of lesson

preparation, etc.).

 

In order to exercise your right of withdrawal, you must inform the Institute by means of a clear statement (eg a letter or e-mail sent by post) of your decision to withdraw from this contract:

 

Sprachgewandt – Institut für Sprache und Kultur

Franziska Becker & Heike Baumgärtel

Börsenstraße 14

60313 Frankfurt am Main

info @sprachgewandt-frankfurt.de

 

To comply with the cancellation period, it is sufficient for you to send your notice of cancellation to us

before the cancellation period expires.

 

2. Consequences of cancellation

If you cancel this contract, we - Sprachgewandt – Institut für Sprache und Kultur - are required to

reimburse all payments that we received from you, without delay and no later than 14 days from the date on which we received notification of your cancellation of this contract. For the reimbursement, the we will make use of a transaction to your account.